March 31, 2025

InterNACHI Interviews: Why trucks don't make sense as Inspection Vehicles

InterNACHI Interviews: Why trucks don't make sense as Inspection Vehicles

We've got another show for y'all from InterNACHI 2025! While we usually like to have a topic on hand, trade shows are great because they allow for a bit of unstructured conversation. So, in this episode with Shawn Mizell and Kelsey Soderlund, we talk...

We've got another show for y'all from InterNACHI 2025! While we usually like to have a topic on hand, trade shows are great because they allow for a bit of unstructured conversation. So, in this episode with Shawn Mizell and Kelsey Soderlund, we talk about unique homes and experiences from inspecting in Texas, Florida, and Massachusetts. We get into the challenges, opportunities and, impact of last fall's hurricanes. We go deep on the importance of networking, adapting to market changes... and maybe the most importantly... we get into the various vehicles we've used for inspections, and why a truck isn't always the best option. If you weren't at InterNACHI, you should have been. But you can always come to Inspection Fuel this fall (sign up below)!

 

The TLDR:

  • Home inspectors see some crazy sh-tuff.
  • We love connecting with each other at inspection conferences.
  • Adapting to market changes is crucial for business sustainability.
  • Vehicles play a significant role in the efficiency of home inspections.
  • Post-hurricane inspections can create new business opportunities.
  • Using unconventional vehicles can help inspectors stand out.
  • Learning from others can lead to significant improvements in business practices.
  • Social media is a powerful tool for building connections in the industry.
  • Personal experiences shape the way inspectors approach their work.

 

Today's episode is sponsored by Inspection Fuel 2025, taking place September 8-10 in New Orleans! Registration is LIVE NOW so sign up at: https://www.inspectionfuel.com/register

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All right, everybody, welcome back another episode live from InterNACHI here.

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This is the...

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Yeah, you got it.

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Okay, cool.

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We are podcasting from the bar.

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No, but it's, we only actually have one round here so far, but let's go around the horn
here.

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So we got Sean.

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Tell them who you are away from.

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Yeah, you can use, I forgot you had that.

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That's it.

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All right.

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Well, I am Sean from Miza Home Inspections and I'm from Tampa, Florida.

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Very cool.

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All right, Kelsey's up next.

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Don't break my mic!

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Party foul!

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All right.

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this thing on.

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think so.

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my gosh, that's resilient.

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That's good.

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Okay, cool.

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You're good.

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Kelsey Soderlund of Soderlund Inspections out of Worcester, Massachusetts.

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And it's spelled Warchester?

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It's not.

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That's not how you pronounce it.

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Okay, no, just ask polar bear.

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He'll tell you.

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Yeah, the manufacturer is in Worcester.

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I drive by a giant blow up polar bear every day.

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By a polar bear?

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That's where you're...

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A polar bear.

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A polar.

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They don't even have an arr in there.

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That's it.

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Yeah.

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So you do home inspections.

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All right.

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What got you into that,

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Well, I'm actually a Seattleite and I had house painting as one of my very first gigs
ever, working in a part of Seattle called Queen Anne.

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And of course, had a bunch of Queen Anne Victorians.

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My favorite part about that job was being in a different place every day and seeing
different houses, older houses, and the little nooks and crannies and features that older

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houses have that we don't use anymore.

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So I have this eternal curiosity of...

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all of the things in particular old houses and now it's my job to go in the creepy attic
and the creepy basement and.

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Yeah, Queen Victoria's just the best though.

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They're awesome.

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mean we got a few in Florida.

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So but I mean do you guys have many over in Texas?

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Not really.

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mean, in the older parts of town, have like there's an area called the Heights and they
have a lot of historic buildings and older buildings.

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We have stuff that's similar to that, but but not so much.

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mean, there's just been so much new construction over the years and they just keep
building out Houston and building out Houston out in the suburbs and everything.

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So, yeah, I don't see as much of that in my functions.

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Yeah.

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Okay, but coolest Queen Anne Victorian that you've ever inspected.

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Coolest Queen Anne Victorian.

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So there was one that I did actually not in Queen Anne and another inspector and myself
were asked by the client to haul away this giant concrete block that was on top of a

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mystery hole.

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So we pull it away and inside is a little twin size mattress and a plastic bag on the wall
and it was of course dusky and day because it was a little crawl space.

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and the seller said it was their meditation room.

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But it did not look very peaceful.

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No, quite the opposite.

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The most interesting, maybe not my favorite.

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It's definitely one of my weirder finds.

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It's a- Yeah, definitely.

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Interesting, there's a lot of qualifiers in home inspections when it comes to what's
interesting.

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So, yeah.

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all kinds of stuff, whether it's a murder dungeon or something else.

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A different dungeon.

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I don't know what could she be talking about that?

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Okay, yeah, this is a family show.

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Yeah.

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So anyway, Dungeons and Dragons, you know, I would know.

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I why did I immediately assume that?

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Well, skip straight.

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He Sean knows.

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I think he might know.

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Okay, wait, Sean, since you inspect here in Florida, we know it gets weird down here.

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So like, what's the weirdest thing that you've seen in a house in Florida?

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And remember, I get paid by porch, so don't cost me my job.

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so the ones that jump out to me would be the first one was a family reached out to me and
they wanted me to go inspect a house that their father just recently passed away and they

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live in another state.

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And so they just wanted me to give them an idea of what the house looks like so they can
start planning to resell it.

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Simple enough.

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I showed up.

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They didn't mention to me that the father had passed away like three days ago and there's
been no attempts at biohazard cleanup.

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Like he passed away in the house and it was.

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It was very disgusting.

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Like, but I put my ventilator on and my hazmat suit and I did the inspection and it was
absolutely like his his like I could tell where he died.

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Okay.

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Yes, like his body wasn't there, but the stuff that came.

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Yeah, that one was the grossest.

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But my favorite inspection of all time.

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Insane.

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I can't get over it.

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I gotta take a moment.

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That is that is crazy

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I shouldn't have done it and I did it.

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Yeah, totally.

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But my favorite inspection was, and it was funny because one of my favorite things about
the home inspection community is how much we help each other.

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And I learned that when I was like six months in, I was in Seminole Heights and there's a
lot of mafia families there.

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And I go to this house and they're like, this guy, this house used to be owned by a mafia
family.

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So it's going to be a little, it's going to be unique.

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I walk in that house from the outside, it looks like a normal house.

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You go inside.

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It had a full basement and it had like lifts to take cars up and down inside the basement.

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It had tunnels.

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Like if you went into a tunnel, you'd pop up in the backyard.

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I think I made a video about it.

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I'm trying remember if I made a video.

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I I definitely took photos, but like basically they had escape patches.

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So like if the cops showed up, they can all go down into the basement and escape through
the tunnels.

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Everything was industrial.

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Everything was copper.

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I ended up having to go onto our Facebook group where a lot of us are.

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And I was like,

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I don't know any, we don't have basements in Florida.

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Like I'm sitting here like, what do I do?

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Like I'm sitting there taking pictures, everyone was helping me.

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It was crazy.

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Yeah, so we don't have basements either.

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was wondering about that because you said it had a basement.

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You seemed surprised by that.

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I've only seen one house that had a basement.

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Yeah, one house.

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where you inspect those, there's a lot of basements,

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You don't throw it on the floor.

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try.

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No promises.

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So yeah, in Massachusetts, we've got basements in almost every house.

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The crawl spaces I run into are maybe a little area that's accessible through the basement
that's underneath an addition or a porch or something like that.

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But typically it's a wet basement.

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Right, Is there such thing as a dry basement?

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Not really.

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never.

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So why is it that you guys don't do basements in Florida?

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Is it the water table?

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Yeah, water table.

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Yeah, if you're going to do a basement, have to shore it up.

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like, it's it's not a common, you know, it costs a lot more to put a base on water.

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Same with us, it's mostly like it's water table, but it's also bedrock.

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Like there's a lot of bedrock.

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And so like it costs a lot to dig through all of that and to actually get a basement in
Texas.

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Very, very few of them.

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Run across it every now and again.

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Or at least not in my area of Texas.

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I think when you get up in the panhandle, there's a little bit more.

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Yep.

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Again, I feel like it's a little bit of a soil thing too down here because it's a little
bit sandier.

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It's going to give a little bit more.

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This kind of goes back to Queen Anne Victorians up north where it's much more compacted
clay.

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I feel like those old foundations hold up, especially like the old stackstone foundations.

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Those will hold up a whole lot better when you have that hard.

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clay soil as compared to down here.

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anyway, so Queen Anne's.

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But that's not the coolest thing that we've talked about home inspection wise since we've
been here.

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And guys, this is the best thing about conferences.

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It's the conversations that you have after hours, right?

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Some of which can be shared and some cannot.

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But in our case, there's a topic that I think is a fascinating one to talk about.

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which is home inspection vehicles.

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We don't get to talk about this much, because it's something that we all live with, but at
the same time, we talk about structure, we talk about code, we talk about old home, new

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home, everything in between.

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What are properties like in your neck of the woods?

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But one thing's consistent, we all have a vehicle that we take to get to where we're
going.

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And some of them are weird, and some of them are common, but Kelsey, you...

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We shared we shared some common ground on this and that we both inspected out of
hatchbacks So, okay, what made you want to pick that and what were you driving?

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So I am, well here, my first inspection vehicle was a Kia Soul.

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It's the perfect little inspection mobile.

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It's like a mini SUV.

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It doesn't have all wheel drive, little one four wheel, but you know, I can get places and
it's a little box.

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I put a pod on the top.

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So now, because the Kia Soul was really boring and I like power sports, I have a Focus ST,
which is a hatchback with some extra horsepower, manual transmission, turbo, you know, and

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it's

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actually roomier than the Kia and more fun.

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And it's way more fun.

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So all right, sound off in the comments if you're a tuner person or like a traditional
muscle car person or if you're a truck person.

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now I've seen a have you guys heard of oh, gosh, I might have to cut this part out because
I'm blanking on her name all of a sudden.

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Pam Pybus.

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There we go.

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Pam Pybus down in Jackson, Mississippi.

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Have you guys heard of her at all?

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All right.

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She has inspected like a girl.

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That's her company.

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Yeah, yeah.

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So that's Pam.

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She inspects in custom wrapped Mini Coopers.

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And so that's her go-to, which a Mini is kind of a hatchback.

193
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But anyway, no, I used the Fiesta ST, but man, I never had more fun driving to inspections
than I did in that freaking hatchback.

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OK, I think what's the most fun thing is when you have people that are really trying to
get places.

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And yours, you did the same thing with yours that I did, which is completely full bolt-on.

196
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Which if you're not a car person, you don't know what that is.

197
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Everything that's attached to the motor,

198
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that is not the motor or the turbo, you upgrade.

199
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Just better parts, better power, tune that thing up.

200
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I mean, I would smoke some people that had no idea I was even coming.

201
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One of my besties called it a econo box because he's got a GTI so of course he's got a

202
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He's a snobby little like.

203
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Yeah.

204
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Thanks.

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He's a high sobriety because.

206
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might not look fancy, but you know, it goes.

207
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Yeah.

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Yeah.

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No, no, it's still a fun car,

210
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car people, when I pull up, they hear the engine sound and they're like, what is that?

211
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And they look at my car and they hear that too.

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And it's a really great way to build rapport.

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00:10:48,532 --> 00:10:53,920
And I remember last night you had said you actually are driving something else now.

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Well, look, I'm driving what is considered a more reputable home inspector veer.

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Let's talk about why that's considered reputable.

216
00:11:01,900 --> 00:11:02,514
get it.

217
00:11:02,514 --> 00:11:04,846
so look, Matt, what are you driving first of all?

218
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knew this was going to happen.

219
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Texas guy.

220
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What do you think I'm driving?

221
00:11:09,746 --> 00:11:11,086
That's exactly right.

222
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An F 150.

223
00:11:12,566 --> 00:11:13,806
I drive a truck.

224
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I have considered the idea of like a small SUV or something like that just for gas and the
same miles on my vehicle.

225
00:11:21,206 --> 00:11:22,666
I saw Britt.

226
00:11:22,666 --> 00:11:24,766
Maybe I think you said that you do this too.

227
00:11:24,766 --> 00:11:26,606
Has a luggage.

228
00:11:26,866 --> 00:11:32,532
have a pod on top and I have a conduit carrier for an extension pole on the top.

229
00:11:32,532 --> 00:11:33,003
cool.

230
00:11:33,003 --> 00:11:34,103
I love it.

231
00:11:34,224 --> 00:11:37,936
I just don't think I can pull up to an inspection in that kind of vehicle.

232
00:11:37,936 --> 00:11:39,507
I just don't think I can.

233
00:11:39,542 --> 00:11:41,129
I'm a truck guy.

234
00:11:41,129 --> 00:11:42,262
I'm a truck guy.

235
00:11:42,262 --> 00:11:43,963
I definitely have something to add to this.

236
00:11:43,963 --> 00:11:47,305
So when I started my inspection business, I had a Prius.

237
00:11:47,906 --> 00:11:52,519
I worked out of a Prius.

238
00:11:52,519 --> 00:11:53,970
It wasn't a choice.

239
00:11:54,010 --> 00:11:55,301
It's like literally what I had.

240
00:11:55,301 --> 00:11:57,833
And it's like, I didn't plan on being an inspector.

241
00:11:57,833 --> 00:11:59,254
It happened really fast.

242
00:11:59,254 --> 00:12:02,156
And it's like, okay, well, I have a Prius, I'm going to make it work.

243
00:12:02,156 --> 00:12:05,719
All my tools, my ladders, everything is a hatchback Prius.

244
00:12:05,719 --> 00:12:07,622
Everything fit in there perfectly.

245
00:12:07,622 --> 00:12:09,942
I looked up the back, everything was right there.

246
00:12:09,942 --> 00:12:10,538
But

247
00:12:10,538 --> 00:12:13,219
I felt like people were not going to take me seriously.

248
00:12:13,579 --> 00:12:21,642
was busy, like people were hiring me, but in my mind, I see other home inspectors with
like nicely wrapped pickup trucks.

249
00:12:21,642 --> 00:12:25,843
After a successful first year, I upgraded to a Nissan Titan.

250
00:12:27,024 --> 00:12:29,044
And I wrapped it, and it looks cool.

251
00:12:29,044 --> 00:12:30,805
I've gotten compliments on it.

252
00:12:30,925 --> 00:12:32,465
I did not get more work.

253
00:12:32,645 --> 00:12:34,746
My tools are way harder to get to.

254
00:12:34,798 --> 00:12:36,778
Everything gets destroyed in the back of my truck.

255
00:12:36,778 --> 00:12:38,838
I put tools back there to get rusty, to get wet.

256
00:12:38,838 --> 00:12:42,158
had a flat cover on there, that fell apart.

257
00:12:42,198 --> 00:12:45,718
It's been the biggest pain in my butt and I miss working out of a hatchback.

258
00:12:45,718 --> 00:12:52,098
And so when this truck is about paid off, I'm looking at my next vehicle and it is not
gonna be a truck.

259
00:12:53,798 --> 00:12:55,463
I'm still gonna be in my truck.

260
00:12:56,440 --> 00:12:57,131
Ha

261
00:12:58,009 --> 00:12:59,825
So you mentioned image, right?

262
00:12:59,825 --> 00:13:01,941
When you think about a home inspector, what do you think?

263
00:13:02,402 --> 00:13:03,671
You think about a contractor.

264
00:13:03,671 --> 00:13:05,372
You're going to look like a tool man.

265
00:13:05,372 --> 00:13:06,144
Yeah.

266
00:13:06,350 --> 00:13:07,571
Most usually look high.

267
00:13:07,928 --> 00:13:09,311
Burley guy in a truck.

268
00:13:09,366 --> 00:13:12,178
a middle-aged white guy in a pickup truck.

269
00:13:12,178 --> 00:13:13,509
And then everybody...

270
00:13:15,231 --> 00:13:18,113
expectation because they're worried they're not gonna be taken seriously.

271
00:13:18,113 --> 00:13:22,297
Now everybody looks the same, looking the same isn't what sets us apart.

272
00:13:22,297 --> 00:13:23,562
It's not why people hire us.

273
00:13:23,562 --> 00:13:29,543
They don't hire us because they, you know, they're gonna hire me because I look like you,
because I'm not a dude.

274
00:13:29,543 --> 00:13:39,234
And the typical image that you conjure in your head of a home inspector isn't gonna be the
cute blonde girl who shows up in a race car or picks up her radon monitor on a motorcycle.

275
00:13:39,234 --> 00:13:39,654
Right?

276
00:13:39,654 --> 00:13:43,217
But things like that, driving a Prius can set you apart.

277
00:13:43,217 --> 00:13:47,539
The first inspector that I worked with drove a Fiat and he would shove...

278
00:13:48,580 --> 00:13:50,521
No, it was just a regular Fiat.

279
00:13:50,521 --> 00:14:01,228
But he would shove a little giant ladder into the Fiat and he had to like finagle the
passenger seat in the front and it was a chore, but he got it done and it was notable.

280
00:14:01,228 --> 00:14:04,942
And people would think about, that home inspector that drives the tiny little clown car.

281
00:14:04,942 --> 00:14:12,302
And that works for him, just like being a cute wand on a motorcycle or in a race car is
making me memorable.

282
00:14:12,302 --> 00:14:12,862
I stand out.

283
00:14:12,862 --> 00:14:14,302
It's whatever gets you to do the job.

284
00:14:14,502 --> 00:14:16,202
It's not hard to find me.

285
00:14:16,202 --> 00:14:20,482
And that might work against me, but it also might work to my benefit.

286
00:14:20,820 --> 00:14:26,030
I think even if it works against you to some degree, mean, I'm sure it works for your
benefit more than.

287
00:14:26,030 --> 00:14:28,550
those clients are clients that I wouldn't want anyways.

288
00:14:28,550 --> 00:14:34,590
Like we talked about time, know, price negotiation or things like that.

289
00:14:34,590 --> 00:14:40,710
And, you know, you feel like maybe you're getting your arm twisted and that's the thing
that you should do for your business.

290
00:14:40,710 --> 00:14:46,490
But also you don't want to deal with the aftermath of having done that inspection because
that client is going to be a total pain.

291
00:14:46,490 --> 00:14:52,330
So the people who aren't going to hire me because I'm a cute blonde in a race car instead
of a pickup truck, I don't want to with those people anyways.

292
00:14:52,330 --> 00:14:53,230
No.

293
00:14:53,614 --> 00:15:00,167
think it's like an image thing for like, I'm not really worried about what somebody is
going to think of me because I pulled up in a small vehicle versus a truck or whatever.

294
00:15:00,167 --> 00:15:02,038
It's just, I just don't add.

295
00:15:02,038 --> 00:15:03,819
I like the truck.

296
00:15:03,819 --> 00:15:05,930
I feel better in the drug.

297
00:15:05,930 --> 00:15:08,641
Maybe I don't I don't know what it is.

298
00:15:08,641 --> 00:15:10,198
I just liked that vehicle.

299
00:15:10,198 --> 00:15:12,783
I like being able to throw my ladder in the back of the truck.

300
00:15:12,783 --> 00:15:14,614
know, there's certain things about it.

301
00:15:14,614 --> 00:15:16,565
That's really been my hangup.

302
00:15:16,565 --> 00:15:23,578
until it was recently that I saw Brent, cause I thought to myself, how are people doing
this in like cars?

303
00:15:23,578 --> 00:15:26,148
like many SUVs and stuff like how are they doing it?

304
00:15:26,148 --> 00:15:30,173
And I wasn't talking about like a big SUV or something that you can throw an actual big
ladder in.

305
00:15:30,173 --> 00:15:34,026
I thought people were all just carrying around the telescoping ladder, which I hate by the
way.

306
00:15:34,026 --> 00:15:35,757
Like I will use it.

307
00:15:35,897 --> 00:15:38,929
I have to use it sometimes, but like I really don't like it.

308
00:15:38,929 --> 00:15:40,330
I don't feel safe on it.

309
00:15:40,330 --> 00:15:41,521
Like I love it.

310
00:15:41,521 --> 00:15:43,883
And so I thought, man, is that really what people are doing?

311
00:15:43,883 --> 00:15:45,904
Cause I can't imagine doing that.

312
00:15:46,345 --> 00:15:52,118
But I saw Brent with that luggage carrier on the top and I was like, it literally had like
three ladders shoved in it.

313
00:15:52,118 --> 00:15:53,130
I was like,

314
00:15:53,262 --> 00:15:54,622
That is amazing.

315
00:15:55,462 --> 00:16:01,142
You think about it and I may even consider it because I do want to keep miles off my
truck.

316
00:16:01,462 --> 00:16:05,822
And once I found that as a possibility, but like before, I was thinking like, I'm not
going to do that.

317
00:16:05,822 --> 00:16:09,341
Like, I'm going to throw my ladder in the back of my truck and that's what I'm going to
do.

318
00:16:09,341 --> 00:16:09,922
Yeah.

319
00:16:09,922 --> 00:16:13,242
Now it seems like a bit of a chore, especially with little giants.

320
00:16:13,242 --> 00:16:16,082
They're heavy to get them up in that luggage carrier.

321
00:16:16,082 --> 00:16:17,526
I mean, it can be done.

322
00:16:17,526 --> 00:16:24,642
I've actually traded in a little giant for the telescoping ladder because it's much
lighter and it's not as unwieldy.

323
00:16:24,642 --> 00:16:30,356
Maybe you got I have a frame telescoping ladder, which is actually awful.

324
00:16:30,356 --> 00:16:35,260
So if anybody has a recommendation for a telescoping a frame ladder, I am all ears.

325
00:16:35,260 --> 00:16:36,702
The one on Amazon that I got.

326
00:16:36,702 --> 00:16:38,573
I don't know the bits on Amazon thing.

327
00:16:38,573 --> 00:16:40,144
It's got no safeties.

328
00:16:40,144 --> 00:16:42,178
It's a it's honestly a hazard.

329
00:16:42,178 --> 00:16:49,443
Company that I saw some friends of mine, think, I think we're at World of Concrete, which
is like a trade show up in Vegas a couple weeks ago.

330
00:16:49,443 --> 00:16:53,586
And they were looking, there's a ladder company there and it interested me.

331
00:16:53,586 --> 00:16:58,569
They had, I think it was an A-frame and some like foldable or like, what are they called?

332
00:16:58,569 --> 00:17:01,350
Like articulating telescoping ladder.

333
00:17:01,351 --> 00:17:02,952
I'll see if can get the brand name for you.

334
00:17:02,952 --> 00:17:04,308
Cause I was interested in.

335
00:17:04,308 --> 00:17:07,245
I am on the hunt for a telescoping A-frame.

336
00:17:07,245 --> 00:17:08,390
but like they might be.

337
00:17:08,390 --> 00:17:09,830
Might be something you to look at.

338
00:17:09,830 --> 00:17:10,603
yeah.

339
00:17:10,603 --> 00:17:14,220
Okay, but does it need to be an A-frame just by preference is what you like

340
00:17:14,551 --> 00:17:18,454
well, I, yes, I, there is a necessity for an A-frame.

341
00:17:18,454 --> 00:17:22,407
There's a lot of situations where you don't have a wall to lean the ladder up against.

342
00:17:22,407 --> 00:17:26,094
If I've got an Attic Hatch in the middle of a garage, I need an A-frame or I...

343
00:17:26,094 --> 00:17:27,774
There's a will, there's a way.

344
00:17:27,774 --> 00:17:30,994
I have opened so many attic hatches with my Extend and Climb.

345
00:17:30,994 --> 00:17:31,274
Yeah?

346
00:17:31,274 --> 00:17:32,714
Yeah, yeah.

347
00:17:33,034 --> 00:17:34,476
there's an art to it.

348
00:17:34,476 --> 00:17:36,743
don't need an A-frame and I just need some skills.

349
00:17:36,743 --> 00:17:38,319
You'll have to share them.

350
00:17:38,319 --> 00:17:39,550
You have to figure it out.

351
00:17:39,550 --> 00:17:46,467
You just prop it open a little bit, nudge it back, then scoot your ladder forward, and
then it's the same process on the way back down.

352
00:17:47,234 --> 00:17:48,395
I've done that.

353
00:17:48,395 --> 00:17:56,797
But also like, think like whenever you have like moisture in the ceiling, there's not
always a place that you can get a extendable ladder, you know, you have to have an aphid.

354
00:17:56,797 --> 00:17:58,336
There's been times where I needed it.

355
00:17:58,336 --> 00:18:00,670
Sean doesn't need one because he's Peter Pan.

356
00:18:03,832 --> 00:18:09,506
So, what I learned is with the little giants, I have the Gorilla.

357
00:18:09,707 --> 00:18:15,292
And the ones that are rated for 300 pounds are much lighter than the ones that are rated
for 350 pounds.

358
00:18:15,292 --> 00:18:16,803
And I love my ladder.

359
00:18:16,803 --> 00:18:18,294
I've been using it for five years.

360
00:18:18,294 --> 00:18:20,216
I can get anywhere, everything.

361
00:18:20,216 --> 00:18:23,438
I had a telescoping ladder in the very beginning and I hated it.

362
00:18:23,438 --> 00:18:26,911
Like, waiting for the air to decompress.

363
00:18:26,911 --> 00:18:30,804
like, with my ladders, I'm like bam, bam, bam, bam in my truck.

364
00:18:30,825 --> 00:18:32,944
Telescoping ladder, I'm like, psss.

365
00:18:33,161 --> 00:18:33,806
Yeah.

366
00:18:33,806 --> 00:18:36,402
I'm like, my gosh, like, can you please close?

367
00:18:36,402 --> 00:18:38,127
And then I pinched my fingers.

368
00:18:38,559 --> 00:18:39,546
That's the worst part.

369
00:18:39,546 --> 00:18:40,086
Yeah, yeah.

370
00:18:40,086 --> 00:18:41,147
I'm good.

371
00:18:43,011 --> 00:18:44,973
It is the longest minute of my life.

372
00:18:45,435 --> 00:18:47,337
everything needs to move as fast as me.

373
00:18:47,980 --> 00:18:49,330
No, I definitely get that.

374
00:18:50,251 --> 00:18:52,491
different vehicles have different benefits, right?

375
00:18:52,491 --> 00:18:58,873
Because, Matt, you were saying you like how comfortable you feel in your truck, which,
again, driving an F-150 now, I totally get it.

376
00:18:59,094 --> 00:19:00,402
I now get the luxury.

377
00:19:00,402 --> 00:19:01,414
We were talking about this last night.

378
00:19:01,414 --> 00:19:11,516
I get the luxury of going from job one to job two to job three with air-conditioned seats
that cool the swamp you know what that you get in the dirty South.

379
00:19:11,516 --> 00:19:12,961
Heated seats for me.

380
00:19:13,122 --> 00:19:19,826
Those are great in the wintertime, and especially when, you know, at a certain age, you
don't use them to warm yourself, you use them for the lower back pain.

381
00:19:19,826 --> 00:19:23,408
Yeah, that's it.

382
00:19:23,408 --> 00:19:24,688
Yeah.

383
00:19:24,688 --> 00:19:33,183
But the thing is, it's like what you were saying is true too, where all of the stuff that
used to fit in the hatchback comfortably, it wouldn't slide around because it all just

384
00:19:33,183 --> 00:19:33,873
fit.

385
00:19:33,873 --> 00:19:42,418
Now, that ladder slides, unless you're using a full proper ladder like you're using, my
extended climb will slide around in the truck bed, right?

386
00:19:43,022 --> 00:19:44,022
box.

387
00:19:44,262 --> 00:19:44,862
Oh, okay.

388
00:19:44,862 --> 00:19:45,182
Yeah, yeah.

389
00:19:45,182 --> 00:19:46,080
So just saying,

390
00:19:46,080 --> 00:19:47,894
That's the one thing that

391
00:19:47,894 --> 00:19:50,815
Now I carried all my gear, isn't like in a roller bag.

392
00:19:50,815 --> 00:19:52,366
And honestly, I think that's the deal.

393
00:19:52,366 --> 00:19:59,119
Like you got to adapt to your vehicle because everything can work no matter what you're
driving, whatever you're getting around in.

394
00:19:59,119 --> 00:20:12,025
But you might adapt your gear to your it's just like I adapt my tools to whatever gear bag
I'm carrying or whatever, you know, like I recently upgraded my gas detector.

395
00:20:12,025 --> 00:20:15,614
I've been on the hunt for one that fit all my needs.

396
00:20:15,614 --> 00:20:18,308
And one of them was like the way I like to carry

397
00:20:18,448 --> 00:20:27,074
on me and when I get in my gear the one that I had that I had and I liked the best really
didn't fit very good so I wanted to find one that worked that good.

398
00:20:27,148 --> 00:20:29,339
but then also fit where I want it to be.

399
00:20:29,339 --> 00:20:31,780
think the same thing's true when it comes to vehicles.

400
00:20:31,780 --> 00:20:39,042
So I do, have a low profile toolbox behind the cab of my truck and I keep my telescopic
ladder in there.

401
00:20:39,042 --> 00:20:41,063
I've got my coveralls in there.

402
00:20:41,063 --> 00:20:42,683
I've got knee pads in there.

403
00:20:42,683 --> 00:20:47,685
There's a handful of items that I keep back there in relation to inspection gear.

404
00:20:48,025 --> 00:20:54,487
Then I have some stuff just like jumper cables and stuff like that just to have around,
but that opens up the back of my truck.

405
00:20:55,187 --> 00:20:56,948
Cause you got a four door?

406
00:20:57,108 --> 00:20:59,389
Yeah, you see that big backseat area.

407
00:21:00,390 --> 00:21:04,903
Yeah, but that can really be if you you're not, things can roll all over the place.

408
00:21:04,903 --> 00:21:06,323
So almost too much space.

409
00:21:06,323 --> 00:21:06,744
Yeah.

410
00:21:06,744 --> 00:21:08,595
Same thing with the ladder in the back.

411
00:21:08,595 --> 00:21:10,492
Mine does move around a little bit for the most part.

412
00:21:10,492 --> 00:21:11,637
It sits in there nicely.

413
00:21:11,637 --> 00:21:13,958
But yeah, you just kind of adapt to what you're using.

414
00:21:14,188 --> 00:21:20,961
Now, what I want to know, since we're talking about adaptive vehicles, how does this go
with picking up radon monitors on a motorcycle?

415
00:21:20,961 --> 00:21:26,394
And does that affect your company insurance and stuff that you're required to carry?

416
00:21:26,394 --> 00:21:30,146
Or are you required to carry specific insurance at all?

417
00:21:30,382 --> 00:21:33,802
So I have a fantastic insurance agent.

418
00:21:33,802 --> 00:21:44,002
She's handled all that stuff for me so that I'm covered commercially for my vehicles,
taking them to and from jobs, as well as living my personal life, because both of these

419
00:21:44,002 --> 00:21:46,242
vehicles are also daily drivers.

420
00:21:46,242 --> 00:21:48,222
The bike weather dependent.

421
00:21:50,122 --> 00:21:57,362
So insurance wise, insurance agent, they will take care of it for you.

422
00:21:58,102 --> 00:22:00,268
Don't use Geico.

423
00:22:00,268 --> 00:22:02,962
Geico is actually what made me pull the trigger on using an agent.

424
00:22:02,962 --> 00:22:05,386
And if anybody in Massachusetts needs an agent, I

425
00:22:05,386 --> 00:22:05,966
a good one.

426
00:22:05,966 --> 00:22:07,217
All she's got your person.

427
00:22:07,217 --> 00:22:08,147
There you go.

428
00:22:08,147 --> 00:22:08,617
I love it.

429
00:22:08,617 --> 00:22:09,106
love it.

430
00:22:09,106 --> 00:22:12,739
And Sean, I want to pivot to you here, though, because we've been inspecting down here in
Florida a bit.

431
00:22:12,739 --> 00:22:17,531
Matt, we were just talking with a team from the East Coast of Florida.

432
00:22:17,531 --> 00:22:20,232
We were talking about how the storm affected them.

433
00:22:20,372 --> 00:22:27,355
But for those of you, I'm sure if you've watched the news the last September and October,
you saw the two massive hurricanes hit Florida.

434
00:22:27,355 --> 00:22:30,316
Sean and I, we're both in the Tampa Bay area.

435
00:22:30,316 --> 00:22:32,737
dude, we got whopped, man.

436
00:22:32,737 --> 00:22:34,258
We got walloped.

437
00:22:34,688 --> 00:22:39,522
in a big way that has been generation as far as some of the damage that was done.

438
00:22:39,682 --> 00:22:40,673
how did that affect you?

439
00:22:40,673 --> 00:22:43,866
Because you were talking, we were talking to the conference area.

440
00:22:43,866 --> 00:22:47,139
It's really affected your inspections post storm in a very interesting way.

441
00:22:47,139 --> 00:22:49,170
So let's talk about that a little bit.

442
00:22:49,683 --> 00:22:58,508
so the way I run my inspection business is I try to keep as many like additional services
as I can in case things change, the market slows down.

443
00:22:58,508 --> 00:23:08,604
And one of those things is if a natural disaster comes through because people have a need
for a service that a lot of us can provide and it just takes someone who's opportunistic

444
00:23:08,604 --> 00:23:12,826
and energetic enough to go, you know, and tackle those things.

445
00:23:12,826 --> 00:23:17,028
So when the hurricane came and walloped us, I used to be in mortgages.

446
00:23:17,028 --> 00:23:20,942
I knew real estate was gonna shut down, like for a month.

447
00:23:20,942 --> 00:23:23,542
And so I can't afford to go a whole month with no work.

448
00:23:23,542 --> 00:23:32,162
And I also know that a lot of roofs just got damaged heavily and they're going to need to
get all those buildings checked again, especially if they're under contract.

449
00:23:32,182 --> 00:23:32,862
You know, there's a lot.

450
00:23:32,862 --> 00:23:34,582
So I started sending out emails.

451
00:23:34,682 --> 00:23:38,822
I started reaching out to HOAs and I just offered my services.

452
00:23:39,542 --> 00:23:45,962
And I just started, I was like, hey, if you guys want to have your community, if you're
going to have your roofs looked at, my team will come out, we'll do your entire community.

453
00:23:45,962 --> 00:23:50,382
And of course I got a lot of nos, but then I had one person respond back to me and they're
like, we're really interested.

454
00:23:50,382 --> 00:23:51,942
Can we send out a mass email?

455
00:23:51,942 --> 00:23:53,182
And I said, yeah, sure.

456
00:23:53,182 --> 00:23:56,942
The next day he emails me back, OK, we got 125 people ready to go.

457
00:23:56,942 --> 00:23:58,583
And I was like, all right.

458
00:23:58,583 --> 00:23:59,945
Dude, all right.

459
00:23:59,945 --> 00:24:05,314
so you were doing this at a little bit of a discounted rate, and yet at the same time,
you're now doing them in bulk.

460
00:24:05,315 --> 00:24:06,990
And it's keeping your top of mind,

461
00:24:06,990 --> 00:24:08,010
It was everyone.

462
00:24:08,010 --> 00:24:08,490
So it was me.

463
00:24:08,490 --> 00:24:09,470
I have two guys that work for me.

464
00:24:09,470 --> 00:24:12,790
We went out there and we just, we just round like one guy was on one side of the street.

465
00:24:12,790 --> 00:24:13,950
One guy was on the other side of the street.

466
00:24:13,950 --> 00:24:16,950
And then one guy went on the interiors to look for ceiling stains.

467
00:24:16,950 --> 00:24:19,030
And we just went house by house by house by house.

468
00:24:19,030 --> 00:24:22,810
It took us three days to knock out 125 houses.

469
00:24:23,270 --> 00:24:27,790
And so we're some of my local inspector friends were like, we're in a group together.

470
00:24:27,790 --> 00:24:28,990
We're all like, man, there's been no work.

471
00:24:28,990 --> 00:24:29,410
There's been no work.

472
00:24:29,410 --> 00:24:31,550
And I'm like, I haven't slept in four days.

473
00:24:31,550 --> 00:24:32,472
Like, cause

474
00:24:32,472 --> 00:24:33,690
You begin it now.

475
00:24:34,082 --> 00:24:34,874
That's amazing.

476
00:24:34,874 --> 00:24:37,345
Everyone needed a report.

477
00:24:37,345 --> 00:24:43,937
Everyone needed like, you know, then they needed a lot of needed re-inspections after the
roofers came out and we found a lot of damage.

478
00:24:43,937 --> 00:24:47,527
And so when things were fixed, then they called us back to come back out to another
inspection.

479
00:24:47,527 --> 00:24:56,760
mean, when you look at my like revenue for right when the hurricane hit, like everything
tripled where a lot of my colleagues were like, man, I haven't had work in forever.

480
00:24:56,760 --> 00:24:58,920
So it's like thinking outside the box.

481
00:24:58,981 --> 00:25:04,888
And then I also took advantage of the fact that I'm also a licensed wall assessor and

482
00:25:06,190 --> 00:25:10,230
They got flooded south of me, like two hours south of me.

483
00:25:10,230 --> 00:25:16,390
So I drove two hours south and I just started talking to all the remediator trucks I saw
out there, all the GC trucks I saw out there.

484
00:25:16,390 --> 00:25:17,950
I'm like, you know, hey, I've my card up.

485
00:25:17,950 --> 00:25:19,570
You guys need a mold assessment?

486
00:25:19,570 --> 00:25:26,210
If you guys need an after the effect assessment, a PRV or something to like, you know, so
that you guys can put the houses back together.

487
00:25:26,210 --> 00:25:33,010
I made like four new remediator contacts and I'm now doing more mold assessments than home
inspections for like the last three months.

488
00:25:33,056 --> 00:25:33,978
wild.

489
00:25:34,348 --> 00:25:38,638
just taking advantage of an opportunity of a service that people desperately need.

490
00:25:38,638 --> 00:25:39,578
Right.

491
00:25:39,578 --> 00:25:44,658
Well, I mean, and it wasn't taking advantage or you were taking advantage of an
opportunity, but the people did need the surf.

492
00:25:44,658 --> 00:25:45,198
Oh, yeah.

493
00:25:45,198 --> 00:25:47,098
And they and most of them, a lot of them didn't know how to find it.

494
00:25:47,098 --> 00:25:48,358
At least it wasn't going to be so easy.

495
00:25:48,358 --> 00:25:48,998
that.

496
00:25:49,214 --> 00:25:59,214
and unfortunately in those times there are people trying to make a quick buck and they're
not qualified, licensed or morally in it for the right reasons.

497
00:25:59,214 --> 00:26:07,054
So like when when word starts spreading that like a reputable companies down here doing
good work that then the word of mouth starts picking up and then now it's residual.

498
00:26:07,054 --> 00:26:08,428
I'm still doing those inspections.

499
00:26:08,428 --> 00:26:09,020
Right, right.

500
00:26:09,020 --> 00:26:12,679
Yeah, that'll keep paying off just like building a home inspection company with referrals
and everything.

501
00:26:12,679 --> 00:26:13,354
It's the same thing.

502
00:26:13,354 --> 00:26:14,684
So you said you were in mortgages?

503
00:26:14,684 --> 00:26:15,855
that what you said?

504
00:26:16,800 --> 00:26:18,181
And so when was that?

505
00:26:18,221 --> 00:26:23,205
That was, well, it ended seven years ago and I was in it for four years, so.

506
00:26:23,205 --> 00:26:23,545
okay.

507
00:26:23,545 --> 00:26:27,601
And so, like, you saw a need for home inspection and you just went after that?

508
00:26:28,046 --> 00:26:29,266
Yeah, I was happy.

509
00:26:29,266 --> 00:26:32,166
I wanted before mortgages, I was a cable installer.

510
00:26:32,166 --> 00:26:32,566
Okay.

511
00:26:32,566 --> 00:26:33,726
And I did other trades work.

512
00:26:33,726 --> 00:26:37,126
And I just, you know, I just wanted a taste of the other the other side.

513
00:26:37,126 --> 00:26:42,266
You know, I wanted to get into maybe a white collar field, start making more money because
I was tired of like living paycheck to paycheck.

514
00:26:42,266 --> 00:26:45,026
And I love math and I got into mortgages.

515
00:26:45,346 --> 00:26:46,666
And I was good at it.

516
00:26:46,666 --> 00:26:51,106
But my problem is I learned that I have a really bad ADHD problem.

517
00:26:51,106 --> 00:26:54,726
And I wasn't aware of it when I was installing cable.

518
00:26:54,726 --> 00:26:56,666
But when I was sitting in front of a computer.

519
00:26:57,698 --> 00:27:06,243
it became a reality and I tried to fight through it and after three years I realized I
wasn't going to win that battle and then through mortgages I learned about realtors,

520
00:27:06,243 --> 00:27:14,508
learned about home inspectors, I learned about insurance people and then I really found
the home inspection sounded interesting so I started talking to one of the home inspectors

521
00:27:14,508 --> 00:27:17,510
and he had me do ride-alongs with them and I changed careers.

522
00:27:17,646 --> 00:27:18,586
Awesome.

523
00:27:19,046 --> 00:27:20,226
How long did that take?

524
00:27:20,226 --> 00:27:22,746
Like you have to have a license in Florida, correct?

525
00:27:23,206 --> 00:27:25,400
how long did it take you to go through all that process to switch?

526
00:27:25,400 --> 00:27:26,803
There's three months.

527
00:27:27,918 --> 00:27:30,159
I mean, three months really isn't bad at all.

528
00:27:31,001 --> 00:27:38,887
But I love that each step along the way, you've kind of identified, one, what works for
you, and two, it's going to kind of work for the moment as well.

529
00:27:39,008 --> 00:27:46,314
And I feel like that's kind of like the connecting thread here with everything that we're
talking about, Unconventional vehicles, unconventional methods of doing business, right?

530
00:27:46,314 --> 00:27:48,496
You want to think outside the box, right?

531
00:27:48,496 --> 00:27:55,776
And not just what you're doing with your business model, but what you're doing with your
vehicle, what's getting you from A to B, what tools you're using on the job site as well.

532
00:27:55,776 --> 00:28:01,613
So it's one of the things I love about coming to something like this, because it's like
you get different ideas from everybody that you're talking to.

533
00:28:01,816 --> 00:28:03,573
There's multiple ways to do everything.

534
00:28:03,573 --> 00:28:08,407
And so to learn from all of these other people how they do it, try to create your own way.

535
00:28:08,578 --> 00:28:14,505
I've made a lot of changes to my business model by making friends with a lot of home
inspectors in a whole other states.

536
00:28:14,505 --> 00:28:20,371
like, we talk every single day and I've made so many changes by learning from colleagues.

537
00:28:20,660 --> 00:28:21,201
I love it.

538
00:28:21,201 --> 00:28:21,690
love it.

539
00:28:21,690 --> 00:28:27,117
What's some of the biggest changes that you've made, Kelsey, as far as just from things
that you've picked up from other inspectors along the way?

540
00:28:27,202 --> 00:28:30,224
biggest change is radon.

541
00:28:30,224 --> 00:28:33,005
Actually I've gotten a lot of influence from Fletcher.

542
00:28:33,426 --> 00:28:36,478
The conduit carrier that I have on my hot hatch, I got that from him too.

543
00:28:36,478 --> 00:28:39,069
So that's he's helped make my life a lot easier.

544
00:28:39,069 --> 00:28:40,250
Definitely.

545
00:28:40,250 --> 00:28:40,760
Very cool.

546
00:28:40,760 --> 00:28:49,809
Working through systems and social media is something that I'm still approaching but also
enthusiastic about.

547
00:28:49,809 --> 00:28:53,358
I'm trying to learn a lot about that because it's obviously worked really well for a lot
of people.

548
00:28:53,748 --> 00:28:56,119
Anybody here pretty good at social media?

549
00:28:56,119 --> 00:28:57,158
Any questions?

550
00:28:58,787 --> 00:29:00,877
So, you know, social media is interesting, right?

551
00:29:00,877 --> 00:29:06,429
Because like you can consume, you can create, but it's all there.

552
00:29:06,429 --> 00:29:07,249
Like it's free.

553
00:29:07,249 --> 00:29:10,740
And so we can, we can absorb all of this free information that's right there.

554
00:29:10,740 --> 00:29:13,401
All you can do is just find the people that are out there giving it.

555
00:29:13,401 --> 00:29:15,271
You can also create and give back.

556
00:29:15,271 --> 00:29:16,521
You don't have to go.

557
00:29:16,521 --> 00:29:17,582
There's no requirement of that.

558
00:29:17,582 --> 00:29:18,102
You know what I mean?

559
00:29:18,102 --> 00:29:22,323
You can just, just like you said, like, I mean, I wouldn't know who any of these people
are.

560
00:29:22,323 --> 00:29:26,114
I wouldn't be here if it wasn't for social media.

561
00:29:26,414 --> 00:29:33,234
Yeah, but I mean like and we were talking about this a little bit earlier with it with the
guys from what was it double double scope.

562
00:29:33,234 --> 00:29:39,694
Yeah, the connections that we make at these that events like this and that we

563
00:29:39,766 --> 00:29:49,571
continue that connection and that that you know through social media we can see what these
people are doing and keep in contact with them and keep learning from each other.

564
00:29:49,571 --> 00:29:58,906
Whether it's about business or about home inspection or about tools or whatever it is that
is where the gold is really in these things for me is actually after the event.

565
00:29:58,906 --> 00:30:02,272
All the connections that we make and how we continue that relationship going forward.

566
00:30:02,272 --> 00:30:04,234
yeah, I haven't taken a single class today.

567
00:30:04,234 --> 00:30:10,910
And I don't think I did more than one or two last year either, because I'm here really for
the people.

568
00:30:10,910 --> 00:30:18,907
know, Inspector Preston's social media presence is how I ended up in his inspector
retreat, which is how I met Fletcher and a few other people.

569
00:30:18,907 --> 00:30:23,671
And now I'm here talking to you guys and a whole bunch of other things, of course,
happened in the meantime.

570
00:30:23,671 --> 00:30:29,582
But those connections that you make by meeting people and talking to them is really,
really valuable.

571
00:30:29,582 --> 00:30:31,342
wish I had gone to that last year.

572
00:30:31,342 --> 00:30:32,222
He invited me to it.

573
00:30:32,222 --> 00:30:33,082
Was it pretty cool?

574
00:30:33,082 --> 00:30:34,262
It was fantastic.

575
00:30:34,262 --> 00:30:36,562
And it's up on his property, right?

576
00:30:36,562 --> 00:30:37,242
Yeah.

577
00:30:37,430 --> 00:30:39,512
It's got a pretty large amount of acreage.

578
00:30:39,512 --> 00:30:40,023
It is.

579
00:30:40,023 --> 00:30:40,513
River.

580
00:30:40,513 --> 00:30:41,942
It's a nice piece of land.

581
00:30:41,942 --> 00:30:42,696
It's gorgeous.

582
00:30:42,696 --> 00:30:44,728
It's also got hot showers.

583
00:30:44,728 --> 00:30:45,259
does it now?

584
00:30:45,259 --> 00:30:47,142
That's not even camping now.

585
00:30:47,142 --> 00:30:48,013
Okay.

586
00:30:48,155 --> 00:30:49,709
It's glamping, honestly.

587
00:30:49,709 --> 00:30:53,067
You gotta bring your own tent, it's, it's, yeah.

588
00:30:53,258 --> 00:31:01,455
I was gonna bring my airstream up there, but then suddenly there were hurricanes and
things and yeah, it got it weird quick last Yeah, so anyway, very cool.

589
00:31:01,455 --> 00:31:09,114
Well guys, I'm so glad that we all got to sit down here I'm so glad one I got to meet both
of you here this past this past week actually by this past week.

590
00:31:09,114 --> 00:31:16,917
I mean yesterday but It's felt like one of those things where you don't know how much time
has or has not gone.

591
00:31:16,917 --> 00:31:18,257
I don't know man

592
00:31:18,572 --> 00:31:20,823
Yeah, and we still have to hang out with more people yet.

593
00:31:20,823 --> 00:31:22,154
So you should join us.

594
00:31:22,154 --> 00:31:23,555
You should subscribe to the channel.

595
00:31:23,555 --> 00:31:26,387
You should keep watching and let us know in the comments.

596
00:31:26,387 --> 00:31:31,010
One, what are you driving and does Kelsey need an A-frame or not?

597
00:31:32,931 --> 00:31:33,872
that's it.

598
00:31:33,872 --> 00:31:35,873
So Kelsey, Sean, thanks so much.

599
00:31:35,873 --> 00:31:39,795
And for the show here, I'm Brad.

600
00:31:40,816 --> 00:31:44,138
And we'll see you next time right here on the Rodalog.

601
00:31:45,134 --> 00:31:46,678
Let's see if it works.

602
00:31:48,216 --> 00:31:49,181
Roll it right