How to 600+ home inspections per year... with the buyer present!

Should home buyers attend the home inspection—or does it create more problems than it solves? In this episode of The Ride Along Home Inspection Podcast, Brad Lowery and Matt Brading sit down with top-producing inspector Ken Humphreys of BPG Inspections to debate one of the most talked-about topics in the industry.
👉 Watch the full episode to hear how top inspectors approach client presence, reporting, and running a successful inspection business.
Ken shares real-world insights from years of high-level experience, while the conversation dives into home inspection best practices, Standard Operating Procedures (SOPs), and how inspectors adapt to different markets and client expectations. From the role of technology in inspections to balancing efficiency with quality, this episode breaks down what actually drives success in today’s home inspection industry. You’ll also hear different perspectives on inspection standards, client communication, and whether having buyers on-site improves or complicates the process.
Whether you’re a home inspector refining your workflow or a homebuyer trying to understand what to expect, this discussion highlights how communication, consistency, and adaptability lead to better outcomes.
🔧 What You’ll Learn
- Should buyers attend a home inspection?
- How top inspectors approach client communication
- The role of SOPs in home inspection businesses
- How inspection practices vary by market and region
- How to balance efficiency, quality, and work-life balance
🎧 Listen to more expert conversations on The Ride Along Home Inspection Podcast for insights on home inspection, business growth, and industry best practices.
Chapters
00:00 Introduction to Home Inspection Excellence
01:46 Ken Humphries: A Veteran Home Inspector's Journey
05:30 The Importance of Client Presence During Inspections
09:20 Utilizing Technology: The Role of Infrared Cameras
13:05 Balancing Client Interaction and Inspection Efficiency
16:35 Streamlining the Inspection Process
20:22 The Debate on Inspection Standards and Practices
23:57 Finding Work-Life Balance in Home Inspection
28:38 Evolving Roles in Home Inspection
29:49 Market Trends and Pre-Offer Evaluations
31:26 Personal Connections in Inspections
32:09 Inspection Techniques and Time Management
36:56 Safety vs. Comfort in Home Inspections
40:07 SOPs and Regional Variances in Inspections
52:19 The Importance of Functionality in Inspections
53:02 The Importance of Customer Education
56:07 Balancing Time and Client Interaction
59:00 The Role of Reports in Client Understanding
01:02:00 Work-Life Balance in Home Inspections
01:04:55 Different Approaches to Inspections
01:07:40 The Value of Client Presence
01:10:25 Continuous Learning and Adaptation
01:13:20 Finding Common Ground in Inspection Practices
The links:
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